Archive

Posts Tagged ‘Customer Relationship Management’

Stream Global Services Adds Chief Technology and Information Officer to Executive Team

September 24th, 2009

Stream Global Services Adds Chief Technology and Information Officer to Executive Team Robert A. Lyons Joins Stream to Lead Technology and Information Strategies and Implementations Across Global Operations BOSTON, Sept. 24 /PRNewswire-FirstCall/ — Stream Global Services, Inc., (NYSE AMEX: OOO), a premium provider of customer relationship management (CRM) and business process outsourcing (BPO) services for Fortune 1000 companies, today announced that it has appointed Robert Lyons as Chief Te

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CRM success: An IT failures virtual town hall meeting

September 17th, 2009

Customer relationship management projects are notoriously difficult to get right. This IT failures town hall meeting examines why CRM projects fail and presents practical tips to help make you successful. We’ll discuss issues such as: What makes CRM projects so difficult Sales people and their relationship to CRM Crossing the CRM chasm to success Social CRM I will be joined for this event by CRM industry guru, Mike Muhney . Beginning with the co-invention of ACT! Mike has been

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Activemedia Technologies (AMT) joins the 2ergo Group to become a global powerhouse

July 28th, 2009

/India PRwire/ - 2ergo, a global provider of mobile enabling technology, focusing on mobile marketing, mobile customer relationship management and media solutions, has just announced its acquisition of UK headquartered Activemedia Technologies Group (AMT) - leading global providers of mobile ticketing and couponing solutions (AMT UK) and one of India’s top ranking mobile marketing and value added services companies (AMT India). Headquartered in the UK, 2ergo’s international presence spans Europe

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Improve The Efficiency Of Your Business With Sales Training Programs

June 19th, 2009

Proper sales training is crucial for the success of any business! The efficiency of your sales depends on various interrelated factors such as the efficiency and the skills of your business members, the ability of your company to create and explore new sales opportunities, as well as the ability to close potential sales. In addition, a proper customer relationship management can maintain the clients’ interest in the products or services offered by your business. Considering the fact that the pro

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Press Release - Ricoh Receives Wireless Leadership Award for Wireless Solution Designed to Enhance Customer Service Model

May 26th, 2009

WEST CALDWELL, N.J., May 26 /PRNewswire/ — Ricoh Americas Corporation, a leading provider of digital office equipment, today announced it received a Wireless Leadership Award in the Business Impact category for its innovative customer relationship management wireless solution on the BlackBerry(R) platform. Presented the award during Wireless Enterprise Symposium 2009, Ricoh was recognized for enabling positive change within its organization through enhanced customer service. Ricoh wanted to ta

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