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Posts Tagged ‘Nerve’

Why You Should Train Your Staff While It s Slow

October 8th, 2009

Author : Jess Wells Few things are more nerve-wracking for the owner of a small business than the sight of idle or under-utilized employees And it’s tough on staff, too, who find it disconcerting at best, demoralizing at worst, to have their routines up-ended, to just fill time while they worry about the business and their own livelihood Training staff while it’s slow is a great way to keep staff engaged and improve the workings of your business It can be all done online so you can keep e

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What they’re saying about us in Indiana

October 6th, 2009

Neighboring Indiana is enjoying all the business Illinois is sending it these days. But rather than be appreciative, they’ve got writers in the Hoosier state capitol that have the nerve to spell out what they think the problem is in the Land of Lincoln. According to them:”The Republican Party currently has 6 nominees for the Governor’s office next year, yet party leadership refuses to recognize a front-runner, nor throw their financial support behind any of these candidates.  The Party also has

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Will’s Loss of Nerve

September 1st, 2009

So George Will, who strongly supported the Iraq war before he strongly opposed it, is now strongly opposing the Afghanistan war after he once strongly supported it. In Will’s words , “forces should be substantially reduced to serve a comprehensively revised policy: America should do only what can be done from offshore, using intelligence, drones, cruise missiles, air strikes and small, potent special forces units, concentrating on the porous 1,500-mile border with Pakistan, a nation that actual

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Customer Service is Marketing

July 8th, 2009

This video I just snatched off the tweetsteam like a Pooh Stick encapsulates a couple of things I’ve been thinking about of late. This dude had his guitar damaged in handling on United. Shame. These things happen though [I've never had the nerve to take a guitar on a flight], and, ultimately, I think he would have been cool with it if a United Representative had accepted blame [they appear to have accepted that it happened, but passed the buck endlessly around the system.] This is what really, r

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10 Questions Every Change Agent Must Answer

June 25th, 2009

Bill Taylor, Harvard Business Publishing WebsiteAs leaders, we have no control over how fast markets grow or how wisely banks lend. But we do control our own mindsets and “animal spirits” — the phrase coined by John Maynard Keynes in the depth of the Great Depression. If all you’ve got is a spreadsheet filled with red ink and dire forecasts, it’s easy to be paralyzed by fear and resistant to change. But if you can summon some leadership nerve, then hard times can be a great time to separate your

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